Find answers to common questions about our platform, accounts, loans, and investment services.
Opening an account is simple and takes less than 5 minutes. Click the "Get Started" button on our homepage, fill in your basic information, verify your email and phone number, and complete your KYC verification. Once approved, you can immediately start using our services.
You'll need a valid government-issued ID (Passport, Driver's License, or National ID), proof of address (utility bill or bank statement from the last 3 months), and a selfie for identity verification. All documents are securely encrypted and stored.
Our Fixed Deposit Receipt (FDR) starts from as low as $500 with flexible tenures from 3 to 60 months. The Deposit Pension Scheme (DPS) starts from $50 per month, with plans ranging from 5 to 25 years. Both offer competitive interest rates.
Loan approval typically takes 24-48 hours after submitting all required documents. For existing customers with good credit history, approval can be as fast as 2 hours. Funds are disbursed within 24 hours of approval.
Absolutely! We use bank-grade 256-bit SSL encryption, two-factor authentication, and biometric security. All funds are held in segregated accounts with partner banks. We're also fully licensed and regulated by financial authorities.
Yes, early withdrawal is allowed with a small penalty fee. The penalty is typically 1-2% of the interest earned, depending on how early you withdraw. The principal amount remains fully protected.
Our savings accounts offer competitive interest rates starting from 4.5% per annum, compounded monthly. The rate increases based on your account balance and tenure with us.
You can easily transfer money by adding beneficiaries through your dashboard. We support instant transfers to all major banks. Domestic transfers are instant with no fees, while international transfers take 1-2 business days.